Shipping & Order FAQ

๐Ÿ“ฆ Where is my order?

Once your order is placed, you will receive a confirmation email.

If your order includes tracking, you'll receive a Track & Trace link once it has been shipped.

๐Ÿ“ฆ Processing time

All orders are processed within 1โ€“2 business days.

Orders are not shipped on weekends or holidays.

๐Ÿ“ฆ Shipping times

Estimated delivery times:

๐Ÿ‡บ๐Ÿ‡ธ United States: 5โ€“10 business days
๐Ÿ‡ช๐Ÿ‡บ Europe: 2โ€“5 business days
๐ŸŒ International: 5โ€“12 business days

Please note that delivery times are estimates and may vary.

๐Ÿ“ฆ Shipping methods

We ship with trusted carriers such as DHL and local delivery partners.

Depending on your location, your order may be shipped with or without tracking.

๐Ÿ“ฆ Duties & taxes

Orders outside the EU may be subject to import duties and taxes.

These charges are the responsibility of the customer.

๐Ÿ“ฆ Delayed or lost orders

If your order hasn't arrived within the expected timeframe, please contact us at: [your email here]

We'll assist you as quickly as possible.

๐Ÿ“ฆ Damaged orders

If your package arrives damaged, please contact us within 48 hours with clear photos or a video.

We'll resolve it right away.

Important notice

We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping details provided at checkout.